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| FAQ's |
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Displaying 11 through 20 of 17. |
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| Question: |
Do you discount for large quantities? |
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| Answer: |
Usually we will. It would be best to call us or email us with this request BEFORE you place an order, however. We feel that volume purchasing deserves a price break. |
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| Question: |
How do I figure shipping on an international order? |
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We can ship in up to ten yard increments to most countries for $9.00 U.S. via Global Priority Mail. Feel free to email us for international shipping charges. |
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| Question: |
If I'm looking for a particular type of print or style that I don't see on your site, would you bring it into stock for me? |
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| Answer: |
While we generally won't if you're just looking for a yard or two, if you're looking for as little as say, 10 yards, we'll make inquiries with our manufacturers to find something suitable for you. We can usually bring it into stock immediately. |
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| Question: |
If there's an error on my order, what do I do? |
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Email us with the descepancy. We will check it out from our end and then promptly get back to you. If you got the wrong fabric, we will send you a pre-paid mailer to send it back, as well as the correct fabric. If your fabric is damaged, we will instruct you to send it back for an exchange or as a return and reimburse you for the shipping. When sending us returns, PLEASE enclose an explanation of the problem. |
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| Question: |
What is your minimum cut per print? |
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| Answer: |
One yard. |
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| Question: |
Is your site a "secure" site? |
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Yes it is. Your information is completely encripted. You can order with the certainty that your information is not being shared, either intentionally or unintentionally with ANYONE, EVER. |
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| Question: |
If I see a particular design I like, but desire it in another backround color that I don't see on the website, is there a chance you may have it? |
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Yes there is. Should this be the case, simply email us with the desired color and we'll check on it for you and get back to you. |
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